Privacy Policy

Privacy Policy

Introduction

Welcome to https://eco-friendly-house-clearance-service.vibereports.co.uk (hereinafter referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and California Consumer Rights Act (CCRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered through these platforms. It is important to be aware that this policy does not cover third-party websites, applications, or services accessible via links on our site, as they follow their own privacy policies.

Processing Activities

This policy describes how we handle your personal data when you:

  • Utilize our applications and services as an authorized user.
  • Visit our website(s) linked to this Privacy Policy.
  • Communicate with us via emails, calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your registration and account creation, such as usernames, passwords, and contact preferences.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers, investment portfolios, or other financial records, if voluntarily provided.
  • Purchase Information: Transaction history, product preferences, and purchase frequency.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical location when you interact with our services (with your consent).
  • Feedback: Reviews, comments, and responses provided by users regarding our products or services.
  • Social Media Information: Details from social media platforms when users choose to connect their accounts with us.
  • Product Information: Preferences, product interactions, and purchases made on our platform.

We gather this data through direct user input, interaction with our systems, and automated technologies used to enhance user experience and personalize services. Additionally, we may receive personal data from third parties who assist in our operations, subject to their respective privacy agreements.

Cookies

We employ cookies to improve your browsing experience and analyze website performance. Cookies are categorized as:

  • Strictly Necessary: Essential for navigation and functionality of the website.
  • Preference: Save user preferences and settings.
  • Analytics: Collect data on website usage, enhancing our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie preferences.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of its collection and complies with legal requirements. Once the data is no longer required for these purposes, it will be securely deleted or anonymized in accordance with established procedures.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communication channels, secure third-party processing, and regular security assessments.

Children’s Privacy

Our services are not intentionally directed at individuals under the age of 18 (or 13 in some jurisdictions). We do not knowingly collect personal data from children, and parents or legal guardians are encouraged to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its usage details.
  • Rectification of inaccurate information.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data in specific circumstances.
  • Portability of your data, allowing you to receive it in a structured format.
  • Right to withdraw consent without impacting the lawfulness of prior processing.
  • Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and any modifications will be posted on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data privacy-related matters, please contact us:

Email: [email protected]

Postal Address: [Provide company address]